Frequently asked Questions

How to make a transfer reservation?

You can easily make your transfer reservation online. You can fill out the reservation form on our homepage or call us to make your reservation.

How are transfer fees determined?

Transfer fees are generally determined based on distance, type of journey, and vehicle selection. You can call us for detailed pricing and payment options or make an online reservation.

Which areas do you provide transfer services to?

As AirportVIPtaxi, we have a wide service area. You can choose us for airport transfers, city transfers, special event transfers, and more. Please contact us to learn about the cities and regions we serve.

How can I change or cancel my transfer reservation?

To change or cancel your transfer reservation, you must notify us at least 24 hours in advance. You can contact our customer service team for changes.

What type of vehicles do you use during the transfer?

We use comfortable and safe vehicles, prioritizing customer satisfaction. We have a wide range of vehicles in our fleet, so we can provide you with a suitable vehicle option.

Is there an additional charge for our luggage during the transfer?

We usually do not charge an additional fee for your luggage. However, if you have large or excessive luggage, please inform us during the reservation so that we can provide a suitable vehicle.

Do you provide water or food service during the transfer?

We provide light refreshments such as water and some basic snacks during the transfer. However, if you have special requests, please share them with us during the reservation so that we can provide a service tailored to your needs.

Can you provide information about the experience and training of your drivers?

At AirportVIPtaxi, we take pride in our experienced and professional drivers. All of our drivers have the necessary licenses and training to provide you with a safe and comfortable travel experience.

What should I do in case of an emergency?

In case of emergencies, you can call our customer service number, which is available 24/7. Additionally, you can contact your driver directly using the driver information provided in your reservation confirmation.

If I have other questions about the transfer service, where can I inquire?

If you have other questions about our transfer service, feel free to contact us. Our customer service team will be happy to assist you.

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